1. OBJECTIVE

    The purpose of this website is the online sells of products viathe Internet (“store”) under the name “KATRAOURAS SPYRIDON, with Vat, Kanakari 164, 26221, Telephone 2610270712, Fax. 2610270712, E-mail info@katraouras-jewels.com. Herein are included in a clear, crisp and understood way the terms of use of the store. Further, any contract concluded through the store is governed by the terms stated herein and those who are involved, as the case may be agreed between the parties. Any other terms are specifically excluded. Without prejudice to the principle of good faith and observance of business ethics as well as users, in General, the provisions governing legal transactions, in particular those concluded by distance (where applicable), any user who enters and makes use of the services of the store considers,acknowledges and accepts the conditions here enunciated, without exception. If a user does not agree with these terms must refrain from the use of the premises and of any transaction with it.

  2. RIGHTS, OBLIGATIONS AND LIABILITY OF THE PARTIES

    The store may contain links or evidence regarding any other websites owned and operated by third parties. The store does not operate or control them and therefore assumes no responsibility for any information, product or service contained in them. Therefore, for any problem arising during the visit or use should be directed to the legal representatives of such websites, which bear the responsibility for the provision of their services. The store does not indicate in any way that the information contained inthe documents and notices published on this server are suitable for any purpose.
    Each document and related graphics are provided “as is” without any warranty of any kind. The shop is not responsiblenor has obligation to compensate for any damage (including compensation for moral damage) resulting fromfailure to provide support services. With the use of the shop, the user declares that he agrees that the use is at his own risk and acknowledges that, although the store makes every effort to provide high quality services, but it is not possible to guarantee that there will be no interruptions in usage or errors in content. Photos of goods are indicative. The user may examine the goods in the physical store, subject to the availability of a code may vary. The user of the store (in the meaning of which included every person that uses the store, with or without rights of use, online or offline, as well as any liable at law for acts of a third person who uses, e.g. legal firm or the legal guardian of minor) indicates that they are legally able to enter into a contract with the shop, as well as to make use of the shop under the terms and conditions listed here. Also, as long as the use of the shop becomes then an association with this with the login of the user accepts that is personally and financially responsible for all use of the store, even if the use of the shop is done by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the premises for minors, who are using his account or his name. The user is free to make use of the store in accordance with these terms, the law and morality. The responsibility for the contents of trading belongs exclusively to the user.The company does not exercise any kind of correction or intervention on the data carried by the user, who must correctly fill in the fields on the on-line communication forms. The user agrees and undertakes not to use the store for:

    a. an upload, post or transmit in any way any content that is or may be deemed forany reason is unethical (offend morality, social values, the legal minors, etc) or illegal or generally offends, harms or damages the shop or any third party legal interests and those ,

    b. upload, post or transmit in any way any content that users have no right to broadcast in accordance with the law and the conventions in force (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements), as well as any content that infringes any patent, trademark, trade secret , copyright or other proprietary rights of third parties or contain malware in order to interrupt, damage, destroy or equip the operation of any computer software,

    c. Any other deliberate or unintentional breach of current legislation,

    d. Any collection or storing personal data about other users. With all other rights of the company, any use contrary to the above may lead to discontinuation of services without any notice. The user agrees that the management, employees, partners and shareholders of the shop is not responsible for any violation of the above obligations on behalf of the user.

  3. CONTRACT

    For the conclusion of a contract with the store (e.g. purchaseof goods) through the store does not require registration at the store (using “user name” and “password”). During the purchase process you will be prompted for the user to login (if you are already registered) or to declare the items that willbe shipped. If the user wishes, he can either state a password, and, thus, the data will be stored for future transactions or to state a password, so in future transactions will have to repeat again the statement of related items. For the record only required full name, mailing address, telephone number and e-mailis used. This information is keptcompletely confidential. The orders are made in writing via the Internet by completing and sending the registration form that exists in the store. The contract is completed at the time that the user receives update order status with the indication “Has Sent”. Other updates on order status displayed on the user’s screen and sent by e-mail to the e-mail address that the user has entered. During the processing of any order confirmed and registered the availability stock of products ordered. In the event that the availability or delivery time
    differs from the page of the goods indicated in the user will receive a notification. Before sending the order the user, beyond the knowledge of terms, notes and the following elements:

    a. that counterparty is the store, full details of which are listed at thepresent,

    b. the main characteristics ofthe goods ordered,

    c.the total value of the goods, including Vat and any other fee and, where applicable, any additional shipping charges, delivery or mail and any other expense,

    d. the arrangements for payment, delivery, execution, the time limit within which the shop undertakes to deliver the goods,

    e. that the user may make any complaint by any way and especially by telephone on the number 2610270712 or by e-mail at the address info@katraouras-jewels.com and that thestore, after examining the complaint will contact the user as soon as possible,

    f. that given the use of the Internet as a means of distance communication for the conclusion of the contract, there is no user fee on behalf of the store for the use of the shop,

    g. that the user has a right of withdrawal in accordance with the conditions, time limits and the procedures for the exercise of the right referred to below, the.that the store is liable for real flaws and lack of agreed features in accordance with articles 534 et seq. of the civil code and that the store provides further commercial warrantyand user support services after the sale, in accordance with the following terms,

    I. that the shop strictly abide to the code of conduct of the “Greek Union Sales Business and electronic commerce” (EPAM)-copy which allows you to receive email http://www.enepam.gr/ -in which the user can also appeal to any complaint or request for redress. The store accepts no responsibility and does not cover differences in prices of products purchased from the store and the user found retrospectively the existence of lower value in e-shop or vice versa. Any product offers are valid until stocks are exhausted. The shop is not responsible for any errors in features, photos and prices of products appearing on the store and cannot ensure that there will be no errors from any cause during the import and/or update of
    features and/or the price of a product. For this reason, in the context of good faith if the user finds that some goods are offered at unusually low or high price compared to its market value, before proceeding with the order, must contact the shop by e-mail to the address info@katraouras-jewels.com. The shop offers the possibility to order goods that are available through the e-shop or receipt of goods from to physical store. This order shall come into force from the moment the user will receive an informative e-mail for receiptdates of ordering from the store and while reported in that e-mail. If the user does not enter the store and pay the price, during the aforementioned period, the order will be cancelled, without the store to bring responsibility on the cause of this. If user makes abusive exercise of this option (e.g. repeated order without receipt from the store), the store may ward off and to refuse the order. Under the new European Directive 11/2013 which was incorporated in the Greek legislation with the KYA70330/2015 and relates to the out-of-court resolution of consumer disputes between consumers and businesses, the consumer has the right to use alternative dispute resolution body for dispute resolution ODR on online transactions with the store. To make use of press  here

  4. INTELLECTUAL PROPERTY

    The store includes copyrighted material owned by the store and protected by law. All contents of the store are copyrighted material of the company (or third parties with this) and protected by u.s. and international laws. Prohibited are: any copying, reproduction and retransmission of the materials, without the written permission of the store. The appearance of this material in the shop in no case implies a transfer or license or right to use them.

  5. PRICING-LICENCE RENTAL PAYMENT

    User pricing can be done either with receipt, delivered upon delivery-receipt of goods, either by invoice, if the user is a freelancer or a commercial enterprise. For shipments of products within Greece, the user can select as payment method cash on delivery, bank transfer, credit card or PayPal. In case of payment by cash on delivery, the user is obliged to pay the total amount in the mail or to the clerk of the courier that will fetch the parcel. In case of credit card, will become a corresponding charge to the card account of the user. Transactions made by credit card through the store will appear on the credit card account of the user with the reason “Katraouras Spyridon”. In case you prove that there has been fraudulent use of a credit card from a third party without fault, the charge may be cancelled upon request to the Bank that issued the credit card, which is required to investigate the complaint .For this reason any injured third is required immediately upon becoming aware that this happened to make an update of the depository receipts representing the Bank in order to cancel this and to exclude the use by unauthorized persons. In both cases, refunding, if the user decides to return the product. In cases of cod becomes bank deposit, in cases of purchase via credit card instant credit card is made, while in cases of purchase through PayPal, the money credited to the user’s account in Paypal. Shipments of products abroad made only with courier and charge credit card or through PayPal.

     

  6. DELIVERY – TRANSFER OF OWNERSHIP AND RISK

    Goods can be shipped from the store anywhere in the place indicated by the user on the order form. Shipping costs depend on the total weight of your order, the shipping method and the destination country. Exact shipping charges will automatically appear in your shopping cart and there is a choice of alternative ways of sending or receiving. The store will make every effort to ship products within Greece, within 1-3 working (Monday to Friday) days for deliveries. Deliveries abroad are made only with courier and the time required varies depending on the country. The maximum
    delivery period may not exceed 30 days. The shop is not liable for delays in performance (including delivery) due to circumstances that are not attributable to the fault of the company or due to force majeure and therefore entitled to Store an extension of time for performance.Force majeure means any event which is outside of the realm of control of the shop and which could not predict and prevent and result in weakness of the shop to fulfill, in whole or in part, any obligation of the contract. If such incidents last longer than one month, the contract may be terminated by either party without compensation. In any case delivery delay beyond thetime agreed upon, the user should ask the store to deliver within additional period which must be proportionate to the circumstances and only in the event that the goods are not delivered within this additional period of time, the user is entitled to terminate the contract. The foregoing shall not apply if delivery within the agreed time limit is significant, having regard to all the circumstances attending the conclusion of the contract, or if the user has updated the store, before concluding the contract, that the tradition requires be done in or until a certain date. In these cases, if the store fails to deliver the goods within the time agreed upon by the user, the consumer shall be entitled to terminate the contract immediately. Only a terminated the contract, the store must repay, without undue delay, all the money they were paid under the contract. The ownership of the goods is transferred after the full payment of the price. The risk of lossor damage to the goods shall pass to the user when he or a third party designated by him and is other than the carrier, has acquired physical possession of the goods. However, therisk shall pass to the user upon delivery to the carrier, if the user requested to transfer the goods from the carrier of their choice and that is not offered by the store (without prejudice to the rights of the user against the carrier).

  7. WARRANTY

    Ιn the case of liability of the shop for real defect or lack of agreed from both sides status of goods, the
    user may, at the option of

    a) to require, without charge, repairor replace the product with another, unless such action is impossible or requires a disproportionate costs,

    b) to ask for a price reduction or

    c) to withdraw from the sales contract except for minor real flaw. To be considered a property agreed, should be agreed in writing. If the buyer chooses thecorrection or replacement of the product at the store must make a correction or replacement within a reasonable time. The above user’s rights shall be barred after a period of over two years for the mobile stuff.The store provides commercial warranty and free repair in proprietary service, which varies, depending on the commodity, up to 2 years, from the acquisition of physical possession of the goods. The warranty offered on each product is listed in the detailed description. After the expiry of the warranty period repair services are offered with very reasonable charges for the lifetime of the product. The store provides no warranty, or guarantee protection for product sold fitness for any particular purpose. The commercial guarantee covers the free repair of the goods (labour and parts) from normal use. Not covered damage from incorrect handling, force majeure and generally harmful external factors.The user shall bear the transport costs to and from the repair shop, whose visit inuser space is charged extra. The warranty does not apply in the case of intervention by non-authorized technician.

  8. RIGHT OF CANCELLATION, RIGHT OF WITHDRAWAL AND RIGHT REPLACING

    The user may, using any means of communication to cancel an order given by any means of communication, so she never run, provided that this has not already been executed (orders that are being “pending” or “processed” or “in progress”). The user may, within 14 calendar days of deliveryof the goods to the user (or delivery to the carrier chosen by the user other than the one offered by the shop), to withdraw from the contract concluded with the store (i.e., for all goods for each order). The store in this case will return to the user all the money received by him (with credit to the account debit/credit card or through PayPal, as long as you used for the transaction. In each case, you will not be charged fees for such refund, including where appropriate the delivery costs (excluding additional costs resulting from any user’s choice to use way of delivery other than the cheaper standard delivery offered by the shop) , without undue delay and in any event within 14 calendar days from the day that the store will be updated for withdrawing user (via email, phone or return ticket). The user must, in this case, to return with her medium of choice and at his own expense the goodsin the shop, without undue delay and in any event within 14 calendar days from the day you said that retreating from the Convention.The user should be liable only for any diminishedvalue of the goods resulting from handling that it was not necessary to determine the nature, characteristics and function of the goods. Simply put, the goods must be in a State such that it allows the resalable condition, so you can try out the goods, but not to the use, without limitation, if you bought a watch, you can try it at home, but not to wear it out. The returned goods must, moreover, be just as before the sale, the complete original packaging (box, nylon, foam, which should not have been cutout or damage/deterioration) and with all the contents of the original packaging (paper manuals, characteristics and guarantees etc.). The shop is entitled to delay the refund until they take the goods back or until the user provide in store receipts that he sent back the goods, whichever occurs first. The user may return the goods in the store’s headquarters. Goods which had sold an additional gift will be returned along with the extra gift, otherwise the value of the gift will be deducted from the amount refunded. Otherwise the provisions of law 2251/1994on cancellation. Alternatively, if the user does not wish to withdraw from the contract, he is entitled, within the abovementioned withdrawal period (14 days from delivery etc), to replace any goods with other goods, in the same situation as above, without, in this case, to be charged (the user) with new shipping charges. The above are valid for orders placed through the online store, by telephone or any other means of written communication, even if you chose as a delivery receipt from the store. Cancellation rights, withdrawal or replacement should not be confused with the case of defective goods, as these are covered by the guarantees.

  9. OTHER TERMS
    The protection of personal data is governed by the principles of n. 2472/97 as amended by law 3471/2006 for the protection of personal data. The use of thepremises and any contract concluded through this is governed by Greek law, in particular the legislation regulatingissues relating to electronic commerce, distance selling and consumer protection, and subject to the exclusive jurisdictionof the courts of Athens, when explicit prorogation of jurisdiction. Any of the above terms contrary to the legislation, ceases to have effect, without in any way affect the validity of other conditions. If any part of a contract concluded through the shop proved to be invalid or unenforceable by a court, the remainder of the agreement shall continue to apply. The store may conclude an agreement for the assignment of obligations to a suitable third party. Otherwise, neither party shall be entitled to assignor transfer its rights or obligations. All notifications must be made in writing (by hand, by email, fax or letter via mail). In case of use of the store from a country other than Greece, the user is obliged to observe and the laws of this country. These terms constitute the entire agreement with the shop, which reserves the right to amend or renew or delete all terms hereof, without any warning. The modification or renewal will apply from the time you will be informed of the text of any change.